Measuring and Managing Organizational Performance: A Holistic Approach in a Dynamic Landscape
Keywords:
Organizational performance, performance management, key performance indicators (KPIs), balanced scorecard, triple bottom line, stakeholder value, continuous improvement, strategic alignment, dynamic performance managementAbstract
Organizational performance thrives on continuous feedback and adaptation. Assessing and managing performance effectively requires a holistic approach that goes beyond solely financial metrics. This article delves into the intricacies of measuring and managing organizational performance in a dynamic and ever-evolving landscape. We explore established and emerging frameworks, analyze key performance indicators (KPIs) across various organizational dimensions, and highlight the importance of tailoring performance management systems to contextual realities. By integrating financial, operational, social, and environmental considerations, organizations can gain a comprehensive understanding of their strengths and weaknesses, enabling them to navigate challenges, seize opportunities, and achieve sustainable success.
